🏡
Vacation Rental CRM
Purpose-built CRM for vacation rentals and resorts, connected directly to your PMS. Track guest preferences, owner relationships, and property performance with real-time synchronization.
PMS Connected
Guest Profiles
Owner Management
📬
Unified Inbox
Complete conversation timeline across all channels in one view. Email, SMS, WhatsApp, and platform messages organized chronologically for seamless guest communication.
Conversation Timeline
All Channels
Unified View
📞
Enterprise Voice System
In-house call center with soft clients, DND routing, and calls connected directly to PMS. Fully contextualized calls with guest history, call recording, and real-time analytics.
PMS Context
Call Recording
DND Routing
🎯
Lead Management
Most sophisticated lead management in hospitality. Lead categories, types, status tracking, and pipeline automation. Complete with notes, tags, assets, and custom fields.
Lead Pipeline
Custom Fields
Lead Automation
✅
Task Automation
Link messages directly to tasks with monitoring and updates. Assign to specific agents or units, track completion, and automate follow-ups across your entire team.
Message Linking
Agent Assignment
Unit Tracking
📚
Digital Guidebooks
Web-based guidebooks connected directly to PMS with all property photos. Add conditions for personalized content. Fully compliant with Airbnb off-platform policies.
PMS Photos
Conditional Content
Airbnb Compliant
✓
Guest Verification
Complete guest verification with agent assignment. Guests upload IDs, remote service validates authenticity. Blue check verification displayed throughout system including calls.
ID Validation
Blue Check
Agent Assignable
📡
Guest WiFi Management
Centralized WiFi management across all properties with custom splash pages, bandwidth control, and usage analytics.
Central Management
Custom Branding
Usage Analytics
👥
Advanced Segmentation
Create dynamic guest segments based on behavior, preferences, and lifetime value. Power targeted campaigns across your entire portfolio.
Behavioral Segments
LTV Analysis
Predictive Modeling
⚡
AI Automations
Transactional messages for pre-stay and post-stay across all channels. Conditions on each node, time-based triggers, and full reservation context for intelligent automation.
Multi-Channel
Conditional Logic
Time Triggers
💬
Website Chat Widget
Intelligent chat system with AI-powered responses, lead qualification, and seamless handoff to human agents when needed.
AI Chatbot
Lead Qualification
Live Agent Transfer
🔗
WhatsApp & Airbnb Integration
SendSquared is an official partner with WhatsApp and Airbnb. Accept reservations, message guests, and manage multiple accounts seamlessly. Track agent activity without sharing individual account access.
Official Partner
Multi-Account
Agent Tracking
📊
LTV & Revenue Analytics
Lifetime value analytics connected directly to your PMS. Real-time revenue tracking, guest spending patterns, and predictive modeling for revenue optimization.
PMS Connected
Real-time LTV
Revenue Tracking
📧
Email Marketing Platform
Marketing campaigns connected directly to PMS data. Automated segmentation, campaign performance tracking, and deliverability optimization for maximum engagement.
PMS Connected
Auto Segmentation
Performance Tracking
🏢
Owner Acquisition
Scout system to find every parcel in your market. Identify property owners with actual addresses and create custom proformas for targeted acquisition campaigns.
Market Scouting
Owner Discovery
Proforma Builder
📝
Guest Surveys
Multi-rater surveys with 10-scale, 5-scale, z-scores, and NPS built in. Automatically linked to reservations for contextual feedback and actionable insights.
Multi-Scale
Z-Score Analysis
Reservation Linked
🏠
Salesrooms
Track owner interactions with your brand. Share proformas and property info via scannable postcards or email. Get critical information to owners instantly.
Owner Tracking
QR Postcards
Instant Sharing
Coming Soon
🤖
AI Agents
CRM agents that autonomously handle tasks, send emails, reorganize todos, build knowledge bases, and analyze sentiment scores for guests and owners.
Auto Workflows
Sentiment Analysis
Coming Soon
