"Y'all are fantastic! We were looking for 5 or more years to move our voice system. And picking a platform that allows us the flexibility of getting exactly what we wanted, while having tight partnership with Barefoot was critical”

Shawn Montgomery

Director of IT

Collins Vacation Rentals Upgrades Their Sales Efforts by Using Direct Integration

Collins Vacation Rentals used a legacy voice system for 13 years but consistently struggled with its poor third-party integration with their property management system (Barefoot Technologies). The third-party integration caused delayed or inaccurate data, leading to missed sales and poor customer service.

SendSquared's direct partnership with Barefoot, by contrast, enables Collins' agents to have up to the minute access to reservation data directly inside SendSquared Voice. In addition, the direct partnership between SendSquared and Barefoot also means that guest communications are accessible within Barefoot, meaning no matter where an agent is, they have a complete picture of the guest's journey.

‍

Since moving to SendSquared, Collins Vacation Rentals has seen a significant decrease in dropped calls, and their team has significantly increased their close rate with callers.

More success stories

Tori & Seth Bolt were one of SendSquared's first users, adopting the SendSquared platform during its infancy in the fall of 2019. Early on, the Bolt's used SendSquared primarily for its email campaign tools and have now grown to utilize the rest of the platform.

Read their story

Migis has used email, text messaging, automation, and smart segments to re-engage their existing customer base and reach out to new guests who will make the next generation of family memories at Migis resorts across New England.

Read their story