about

Changing the way the hospitality industry connects to guests

SendSquared empowers innovative companies to create meaningful relationships with their guest through personalized messaging.

We’re founded by a team of travelers, explorers, foodies, and sight-seers

Founded by Engineers

We've built our entire software in-house. Front to back, we have built our platform from the ground up.

Hospitality Industry Veterans

Our team has decades of combined experience in the hospitality industry.

Customer Driven

Some companies say it, we actually mean it. We go the extra mile for each customer and spend the time to understand each companies unique needs.

Unrivaled Support

Our support team is second to none. Based in Minnesota and Florida. Our customer success team will walk with you every step of the way.
How It Started

The Big Idea

What if companies treated their customers like friends?

It all started when CEO and Co-Founder Nicolas Wegener had a simple question - why, in the world of social media, smartphones, and the internet, are companies not able to greet me by name?

After spending ten years traveling to over 40 countries, and as the COO of LeMond Companies, Nicolas had experienced how the difference of a warm welcome from a front desk agent who simply knew your name could make anywhere feel a bit more like home.

This idea is our guiding light. We’re on a mission to help businesses talk to their customers like they were talking to a friend. But how can software accomplish that?

By allowing you to:  

  • Greet every customer by their first name.
  • Communicate to a customer in a way that feels most comfortable.
  • Include customer service team members in efforts bigger than themselves.
  • Enable guests to focus on enjoying what matters most.


And when customers feel like they’re talking to a friend, something magical happens: they’re happier, and your business grows.

At SendSquared, we’re a team of travelers, explorers, foodies, and sight-seers (not to mention rustaceans and exquisite software engineers). We love nothing more than to get away from our desks, see the world, and connect with our fellow human beings. We know that in travel, the best experiences are those where real connections are made. We build technology to help make those moments possible. Technology should be a helping hand, not a barrier to building relationships. Our communications platform helps businesses treat everyone like they would their closest friends.

Together, we’re on a mission to make the world a little more connected, one conversation at a time.

Trusted by 100+ Hospitality Leaders

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