Importing your contacts from a CSV

Below we’ll bring you through a set of screenshots that shows you how to upload your CSV lists.
Don’t know what a CSV is?
A CSV is an acronym which stands for Comma Separated Values.  It’s a common medium used to transport data for databases, and in this case – your email list.

We allow you to import your lists from standard CSV files.  We support custom data fields, and standard inputs such as email, phone, name, address et. al.  Below we’ll bring you through a set of screenshots that shows you how to upload your CSV lists into Send². If you prefer to watch a step by step video of how to import contacts click here.

First go to audience and click on “Import” from the dashboard.

Either create a new name for a group or import your list into an existing group.

After you create a group, drag your file to the box identified above, or click the link to find it via Explorer/Finder.

Once your CSV file has been uploaded, map the header with the available fields.  You can skip any field you don’t want to import.

You can review the batch prior to import.

Once your list has started to import you can view the import status in “Import Queue” found on the left hand side.

The import queue will let you know when the list is fully uploaded. Note that if you are importing a large list give it time. Import those lists a day before you plan to send out a campaign.

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