Voice services

Integrated hospitality call center software

SendSquared Voice Services empowers reservation sales and customer service teams to provide personalized guest communications from one system across voice, email, and text messaging.
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One system, all your communications

Say goodbye to multiple disconnected systems. All your guest communications, across voice, email, and text messaging are powered by SendSquared.

Powered by your PMSĀ data

Empower agents with all guest information including previous / upcoming stays, revenue, notes, and call dispositions.

Use your existing equipment

No need for a specialized phone system. Voice services works with your existing phone system and even your sales team's cell phones.

Scalable from one agent to hundreds

Easily scale to adjust to the needs of your business.

  • View PMS data, including reservations and total spend
  • Call recording
  • Access guest history
  • Integrated lead management
  • Customizable menus
  • 800 and local numbers
  • Unlimited numbers
  • Call disposition and lead managment
  • Lead follow up automation
  • Email and text follow up
  • Contact and lead notes
  • Queue management
  • Access guest history
Build for hospitality
SendSquared was built for the unique needs of the hospitality industry
Work smarter
SendSquared was built for the unique needs of the hospitality industry
We've got your back
SendSquared was built for the unique needs of the hospitality industry

Do it all with SendSquared

All-in-one communication platform
MESSAGING

Single source of truth for all your guest data

SendSquared has the tools you need to be everywhere your guests are. Build relationships with personalized messaging that adds to the guest experience.

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"Our click rates & open rates improved when we switched to SendSquared. Above all, their customer service is second to none."
Tory Bolt - Bolt Farm Treehouse
Owner

Email Marketing

Get the word out and book more nights with beautiful email messages you can design in no time using our direct Canva integration.

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Text

Communicate directly with guests by reaching them on their phones for urgent messages and time-sensitive offers.

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Automations

Grow your marketing efforts exponentially with powerful automations.

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Voice Services

Fully-integrated hospitality call center, powered by your PMS data.

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GUEST MANAGEMENT

Single source of truth for all your guest data

SendSquared creates a single, centralized source of truth for all your customer data. Hospitality-specific integrations allow us to pull in customer data from the tools you already use, and our verification system ensures the contact info is accurate.

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"The personalized customer service got me on board, the continuous improvement and response to customer requests has kept us on board."
Cameron O.
General Manager

CRM

The right technology for managing guests or prospective clients.

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Verification

Ensure that every email address is verified and all your emails are delivered.

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Reviews

Automatically prompt your best guests to leave a review after their stay.

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GROWTH

Build your list, grow your business

Turn every visitor into a subscriber and grow your most valuable asset, your email list.

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"They exceed our expectations on everything! Their team is always on top of the ball - with anything we need - whether it's big or small."
Carly M.
Marketing Manager

Pre-Booking

Cart-abandonment and lead-generation tools that work with your existing direct-booking engine while maintaining ADA compliance.

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Guest Wifi

Capture 95% of your guest's email addresses

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Loyalty Programs

Easily create referral and rewards programs to build customer loyalty.

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Forms

Grow your list with forms designed to convert.

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ANALYTICS

Measure your success

SendSquared's powerful analytics allow you to understand your audience, measure your marketing, and tie your marketing efforts to sales.

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Messaging Analytics

Recognize in detail how your campaigns, popups, and automations are performing.

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Audience Dashboard

Realize who your subscribers are and what works.

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You're in Good Company

More than 100 leading resorts and VRMCs have grown their business with SendSquared

See How It Works

Schedule a demo with our team

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