Hotels and Resorts

SendSquared is a CRM and guest communications hub for independent hotels and resorts. We help hospitality teams stay focused on what technology can't replace: building relationships.

"We're getting more functionality from them and I've gotten nothing but A+ support over the past two years."
Paul Raudonat
Marketing Manager - Migis Hotel Group

Direct Integration With Leading Property Management Systems

SendSquared is unique among hospitality communications software for our direct partnership with Property Management Systems instead of using third party data solutions.

Create life-long customers through personalized communication

SendSquared is purpose built for the hospitality industry to help hotels, resorts, and vacation rentals build life-long relationships with their guests.
Hospitality CRM

Unified customer database across all properties with complete guest profiles.

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Personalized email and text message campaigns that drive revenue at scale.

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Full call-center and front-desk phone capability to power a better sales experience. 

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Transactional Messages

Complete on-brand transactional messaging for the entire guest life-cycle. 

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Guest WiFi

Grow your brand, collect guest information with a branded wifi splash page.

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Supercharge your marketing by leveraging our deep integrations and partnerships with leading PM systems.

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Our incredible support and customer success teams are here to help you each step of the way.

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Empower your entire team to deliver amazing guest experiences

SendSquared enables your entire team to help deliver throughout the customer journey


  • Increase marketing generated sales with personalization and atuomation.
  • Improve team efficiency by eliminating importing and exporting data across systems.
  • Exponentially increase your reach with minimal effort.
  • Reach guests on every device with integrated text and email campaigns.


  • Improve agent close rates by having the full guest history at their finger tips.
  • Automate follow-up with powerful lead management.
  • Get guests to the right person with smart routing.
  • Simplify training with call recording.

Front Desk

  • Unified customer database gives your team the complete guest profile.
  • Respond to guests in real-time with two-way text-messaging and email.
  • Coordinate guest travel schedules for amenities.
  • Automatically check-in with guests during their stay and respond to feedback in real-time.

Trusted by 100+ Hospitality Leaders

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