Overview

We help hospitality businesses create more life-long fans

SendSquared engages guests and boost direct bookings for leading hospitality brands. See what it can do for you.
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What if we treated customers like guests in our own home?

SendSquared is trusted by more than 100+ leading hospitality organizations around the world.
Hospitality CRM

Unified customer database across all properties with complete guest profiles.

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Marketing

Personalized email and text message campaigns that drive revenue at scale.

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Voice

Full call-center and front-desk phone capability to power a better sales experience. 

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Transactional Messages

Complete on-brand transactional messaging for the entire guest life-cycle. 

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Guest WiFi

Grow your brand, collect guest information with a branded wifi splash page.

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Integrations

Supercharge your marketing by leveraging our deep integrations and partnerships with leading PM systems.

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Support

Our incredible support and customer success teams are here to help you each step of the way.

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Hospitality CRM

Unified customer database across all properties with complete guest profiles.
  • Guest Profiles
    Centralize your guest data from multiple sources into a single database for a holistic view of your guest in one place.
  • Loyalty
    Loyalty programs keep your guests coming back for more. Our CRM lets you easily build loyalty programs based on what your guests love the most.
  • Reporting
    Robust reporting capabilities will map out which of your marketing efforts are working and which are not.

Marketing

Personalized email and text message campaigns that drive revenue at scale.
  • Deliver personalized messages at scale
    Use marketing automations to send messages that stir interest, not fatigue.
  • Email marketing that works
    Reach your guests with beautiful, personal emails that are guaranteed to land in their inbox at the optimal time.
  • Timely Text Messaging
    Reach your guests at the most relevant times during their stay with text messaging.

Voice

Full call-center and front desk phone solution.
  • Full-Service Voice
    Run all your communication from one platform. SendSquared will integrate with your existing phone system or even your sales team’s cell phones
  • Lead Management
    Turn your voice channel into a major revenue driver. Easily enable your team to easily track follow-ups with integrated lead management.
  • Multi-Agent Support
    Seamlessly scale your call center as you grow and allow your team to collaborate on calls with easy transfers.

Transactional Messaging

Timely, personal points of contact throughout the booking process.
  • Pre and Post Stay Messaging
    Give your guests all the information they need. Get your guest excited about their stay and then remind them of the fun they had after they’re gone
  • Two-Way Messaging
    Have conversations with your guests in real-time. Getting your guest the help they need and answering their questions will be simpler and faster.
  • Powerful Automations
    Because SendSquared houses all your guest data, you’ll be able to personalize your communication to every guest with details like their names or notes about their trip.

Connect your property management system to deliver amazing guest experiences at scale

SendSquared's suite of marketing and sales tools is powered by the data in your reservation database. By syncing your PM system to SendSquared, you're able to send the right message to the right guest, every time.
Connect your PM System

SendSquared works with leading PM systems and we are actively working on adding new systems each week.

Unify Your Data

Create a single unified customer database from all your systems to create single view of your customer.

Launch and Grow

Launch your new marketing and communications strategy with SendSquared and see your sales grow exponentially!

Property Management System Partners

Rather than using a 3rd party datasource to gather PM data, SendSquared partners directly with Property Management Systems so that our customers have full, up to the minute data to power their marketing.

World-Class Support

Our US based support team is here to help you each step of the way. We also have an ever growing online help-center with articles to help you get started.
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  • USA based support team.
  • Dedicated account manager who will help you get started and is always available when you need help.
  • Engineering teams available to work through any unexpected problems.
  • Full migration support to make sure you get up and running smoothly.

Trusted by 100+ Hospitality Leaders

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