In-house call center software
Streamline Your Reservation Sales and Customer Service with SendSquared Voice
Experience exceptional reservation sales and customer service with SendSquared Voice, the premier voice call-center platform for the vacation rental and resort industry. Our platform is designed to streamline the booking process and provide superior service to property managers and resorts. Your team of skilled agents will be empowered to handle reservations, answer questions, and provide personalized recommendations to help guests find the perfect rental.
SendSquared's integration with leading Property Management Systems (PMS) gives agents access to important reservation data, including guest names, lifetime value, and prior reservation information. This enables them to offer personalized recommendations and enhance the guest experience.
Managing a vacation rental or resort can be demanding, which is why we've created a platform that simplifies the process and allows you to focus on providing your guests with an unforgettable vacation experience. With SendSquared, your team can take calls from anywhere, anytime, giving you the flexibility to handle reservations and customer inquiries on the go. Give us a try and see the difference SendSquared can make for your business.
Increase Bookings with SendSquared's Efficient Call Routing and Real-Time Information Access
SendSquared's advanced queue control and instant callback features help ensure that calls are efficiently routed to the right agents, enabling them to quickly and accurately answer guest questions and process bookings. This can improve the guest experience and increase the likelihood that guests will book with your vacation rental or resort.
With SendSquared, agents can quickly and accurately access guest information from the CRM, handle multiple calls at once, and have a tight integration with your Property Management System (PMS) to ensure they have access to real-time information on policies, procedures, and amenities. These features work together to streamline the reservation process and provide superior service to guests. Try SendSquared today and see the difference it can make for your business.
PROPERTIES USING VOICE
Maximize Efficiency and Enhance Customer Experience with SendSquared Voice
Streamline your booking process and improve call quality with SendSquared. Our platform provides agents with real-time availability and pricing information, as well as tools to manage reservations and guest information. This reduces the time required to process bookings, allowing agents to handle more calls and bookings in a given time period.
SendSquared also automates routine tasks and improves call routing, ensuring that calls are efficiently routed to the right agents. Real-time data access helps agents provide accurate and up-to-date information to guests, improving the overall customer experience.
With SendSquared, you can streamline the booking process, reduce the time required to handle calls and reservations, and improve the quality of customer service. Try SendSquared today and see the difference it can make for your business.
Convert More Leads into Bookings with SendSquared's Advanced Lead Management Capabilities
Maximize the potential of your leads with SendSquared's advanced lead management capabilities. Our platform tracks and manages leads, including those that may not result in immediate bookings. For example, it can help agents follow up with potential guests who express interest but don't book right away, or track customer preferences and behaviors to tailor future promotions or offers. This helps increase booking volume by converting more leads into bookings over time.
SendSquared's lead tracking and assignment features allow you to efficiently distribute and manage leads among your team, while lead nurturing and scoring tools help you identify and prioritize the most valuable leads. In addition, our platform provides lead reporting and analytics, allowing you to track the effectiveness of your lead generation and follow-up strategies.
Improve your lead management and increase booking volume with SendSquared. Try our platform today and see the difference it can make for your business.