Strategy
CAN-SPAM for Hospitality Email: Address, Unsubscribe & Multi-Brand
CAN-SPAM compliance for hotel and vacation rental email: physical address, unsubscribe handling, sender identification, and multi-brand domain rules.
Strategy
Direct Booking Email Marketing: Turn Stays Into Repeats
Direct booking email marketing strategies: post-stay nurture, win-back sequences, lifetime value, Smart Send timing, and OTA-to-direct conversion.
Technology
Hotel Email Marketing for Boutique Properties
Hotel email marketing for boutique properties: replace point tools, launch in days, run direct booking and post-stay flows on a single PMS-connected platform.
Strategy
Hotel Email Marketing Software Compared in 2026
Hotel email marketing software compared: SendSquared, Revinate, Cendyn, Mailchimp, Constant Contact, Sendinblue. PMS integration is the differentiator.
Strategy
Hotel Guest Data: GDPR, CCPA & PMS Data Flow Compliance
GDPR and CCPA compliance for hotel and vacation rental guest data: lawful basis, PMS data flow, retention policies, and EU/CA guest handling.
Strategy
TCPA Compliance for Hotel SMS: Opt-In, STOP & Audit Trails
TCPA compliance for hotel and vacation rental SMS programs: express written consent, STOP/HELP handling, audit trails, and PMS-driven opt-in flows.
Strategy
WhatsApp Business Policy for Hotels: Templates & 24-Hour Window
WhatsApp Business policy for hotels and vacation rentals: template approval categories, the 24-hour customer service window, and opt-in compliance.
Strategy
Hotel Upselling With Guest Data and CRM
Hotel upselling powered by guest data and CRM automation. Use reservation data and pre-arrival workflows to increase revenue per booking.
Strategy
Segmentation by LTV and Spend for Hotels
Guest segmentation by lifetime value and spend reveals YoY trends, identifies your most profitable travelers, and optimizes marketing budgets.
Technology
AI Voice Agents for Hotels: What Works in 2026
AI voice agents handle hotel reservations, guest inquiries, and after-hours calls. What hospitality operators need to know before implementing.
Technology
Hotel Unified Inbox for Guest Communication
Guests reach out via email, SMS, WhatsApp, Airbnb, phone, and web chat. A unified inbox brings every conversation into one view so nothing gets missed.
Strategy
WiFi Email Capture for Hotel Marketing
WiFi email capture turns guest network access into a direct marketing channel. Most hotels miss this opportunity to build their contact database.
Technology
Hotel Call Tracking Beyond CallRail
Generic call tracking tools weren't built for hospitality. Hotels and resorts need call tracking that connects to their PMS, CRM, and guest profiles.