Cloud-Based Guest Engagement
Cloudbeds SendSquared Integration for Hospitality
Sync guest profiles and reservation data from Cloudbeds directly into SendSquared. Consolidate all guest communication across SMS, email, and WhatsApp into a single platform. Automate the entire guest journey from pre-arrival through post-stay with real-time data powering every touchpoint.
Unified Guest Messaging
Consolidate SMS, email, and WhatsApp messaging with Cloudbeds guest data. Every conversation is enriched with reservation context so your team can respond faster and personalize every interaction from a single inbox.
- Single inbox for SMS, email, and WhatsApp channels
- Guest profiles and reservation data displayed alongside messages
- Channel switching without losing conversation history
- Real-time Cloudbeds data powers every response
Real-Time Reservation Sync
Bi-directional data sync keeps guest profiles and reservations current across both platforms. New bookings, modifications, and cancellations flow automatically between Cloudbeds and SendSquared so your team always has the latest information.
- Bi-directional sync between Cloudbeds and SendSquared
- Guest profiles, reservations, and folios stay current
- New bookings and modifications sync in real time
- No manual data entry or CSV imports required
Automated Guest Journeys
Build pre-arrival to post-stay automations powered by Cloudbeds reservation data. Trigger personalized messages at every stage of the guest journey with conditions based on room type, booking source, stay duration, and guest history.
- Pre-arrival, check-in, and post-stay automations
- Triggers based on Cloudbeds reservation events
- Conditions for room type, source, and guest segments
- Multi-channel actions across SMS, email, and WhatsApp
Ready to Get Started?
See how SendSquared can transform your hospitality operations.
Schedule a Demo